Custom HTML builds
Sites and landing pages built in code. Content changes, new sections, fixes, optimization and deployment to your hosting.
Sheet E · Support and maintenance
Your site, always up and running
A real webmaster behind your site. We support custom HTML builds, sites on WordPress and other content managers, intranets, platforms and online stores. We update, secure, back up, monitor and handle the day-to-day tweaks.
What we maintain
We support almost any site
It doesn't matter how your site is built: if it lives on the internet, we can maintain it. These are the areas we handle most often.
§E / 5 AREAS
WordPress and content managers
Core, theme and plugin updates; cleanup, security, speed and fixing conflicts after each update.
Intranets and platforms
Internal portals, management systems and web apps. Users, permissions, forms, reports and operational tweaks.
Online stores
Shopify, WooCommerce and similar. Checks on cart, payment gateways, orders, shipping and third-party integrations.
Forms, email and integrations
Making sure forms reach their destination, email doesn't land in spam, and connections with CRM, analytics and payments keep working.
Security, backup and monitoring
Regular backups, an up-to-date SSL certificate, malware scanning and alerts when the site goes down or something fails.
Plans
Choose how you want your support
Monthly plans for sites already in production, and a custom plan for specific builds. All of them include a direct channel with Greentic and a report of what was done each month.
« "Hours for minor tweaks" are small changes: text, images, prices, a new block, a fix. Large builds are quoted separately and the plan hours are deducted. »
COP / MO
$450,000/ month · websites and landing pages (COP)
- Platform and plugin updates
- Security patches and hardening
- Regular site backup
- Downtime and SSL monitoring
- Contact form checks
- Up to 2 hours of minor tweaks per month
$850,000/ month · online stores (COP)
- Everything in the Basic Web plan
- Online store maintenance
- Cart and checkout checks
- Order tracking and notifications
- Integrations (payments, shipping, third parties)
- Up to 4 hours of minor tweaks per month
Get a quotecustom builds · no fixed price
- For intranets, platforms and in-house systems
- Custom and very specific builds
- Hour bank or monthly retainer
- Response-time agreements (SLA)
- Staging environments and version control
- Scope and rate defined with you
Prices in Colombian pesos, per month. Hosting and licenses for paid platforms or plugins are not included. Unused hours don't roll over to the next month.
How we work
A clear flow for every request
4 STEPS
01/04
You report
You message us on WhatsApp or email with what you need. A direct channel, no endless forms.
02/04
We prioritize
We confirm whether it fits within the plan hours or is a separate build, and give you an estimated time.
03/04
We execute
We make the change, test it and publish. Urgent items (site down, payments failing) go first.
04/04
We report back
Each month you get a report of what was done, the hours used and recommendations for the next cycle.
Frequently asked questions
Before you ask
Yes. We review how it's built, tell you what state we found it in, and take it from there. We work with custom HTML, WordPress and other managers, intranets, platforms and the main online store platforms.
Small, contained changes: text, images, prices, a banner, a simple new section, a style fix or a broken link. A redesign, a new feature or an integration from scratch is a separate build: we quote it and deduct the plan hours.
No. Hours are monthly and don't carry over to the next month. That way we keep availability to handle whatever comes up, without a backlog piling up.
No. The support plan covers the work on your site. Hosting, the domain and licenses for paid platforms or plugins are on you, though we manage them for you if you prefer.
Yes. Monthly plans can be upgraded, downgraded or canceled with notice before the next billing date. Custom maintenance follows what's agreed in the quote.
Last step
Tell us what you need to keep running
Leave us your details and we'll get in touch with the support plan that best fits your site or platform. If it's a custom build, we'll send you a quote.
- · A reply the same business day
- · No commitment, no hidden costs
- · We contact you however you prefer
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